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Cookie Policy

Privacy Policy

Uganda National Association for Computer Users (UNACU)
Last Updated: 1/01/2025

The Uganda National Association for Computer Users (UNACU) is committed to protecting the privacy, confidentiality, and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect data when you interact with us through our website, communication channels, events, membership systems, and services.

1. Information We Collect

1.1 Personal Identification Information

  • Full name

  • Contact information (phone number, email address, physical address)

  • Date of birth

  • Gender

1.2 Membership and Organizational Information

  • Membership category (Individual, Professional, Corporate, Organization)

  • Occupation or professional details

  • Organizational/Institutional affiliation

  • Business or institution details (sector, services, legal status)

1.3 Registration & Service Information

  • Account details

  • Payment information through approved gateways (Pesapal, PayPal, Mobile Money, etc.)

  • Membership status, certificates, renewals

  • Reports submitted through our cyber threat reporting systems

1.4 Technical Data

  • IP address

  • Device type

  • Browser information

  • Usage statistics and analytics

1.5 Communication Data

  • Emails, SMS, WhatsApp communication

  • Support requests, inquiries, training sign-ups

2. How We Use Your Information

UNACU may use your information to:

  • Process membership registration and renewals

  • Generate certificates and receipts

  • Facilitate payments

  • Communicate announcements, meeting invitations, updates, and newsletters

  • Provide cyber safety alerts and response services

  • Improve our online platforms and service delivery

  • Verify identity and enhance security

  • Support government compliance requirements

3. Legal Basis for Processing

We process your data based on:

  • Your consent

  • Membership agreements

  • Legal obligations

  • Legitimate interests (security, service improvement, member support)

4. Information Sharing

We do not sell your information.
We may share data with:

  • Authorized UNACU staff

  • Government agencies (when legally required)

  • Payment processors (Pesapal, PayPal, telecom operators)

  • IT service providers and system developers

  • Event and training partners

All third parties must follow strict confidentiality and data protection requirements

5. Data Security

UNACU uses strong security safeguards such as:

  • Encrypted communication (HTTPS/SSL)

  • Secure servers and storage

  • Controlled access for staff

  • Regular system audits and monitoring

  • Cybersecurity tools and best practices

While no system is fully immune to risk, we take every reasonable measure to secure your information.

6. Data Retention

Your data is retained only as long as necessary for:

  • Membership management

  • Legal or regulatory requirements

  • Service delivery

  • Audit and historical record purposes

Data no longer needed is deleted or anonymized.

7. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections or updates

  • Withdraw consent

  • Request deletion of your information

  • Opt out of communications

  • Raise a data privacy complaint

You may exercise these rights by contacting us using the details below.

8. Cookies and Tracking Technologies

We use cookies to:

  • Improve website experience

  • Enable essential features

  • Analyze website usage

You can disable cookies through your browser settings if preferred.

9. Children’s Privacy

We do not knowingly collect data from children under 18 without parental or guardian consent.

10. International Data Transfers

If your data is processed outside Uganda (e.g., cloud systems), we ensure it is handled under strict data protection safeguards.

11. Updates to This Privacy Policy

We may revise this policy occasionally. Revised versions will be posted with an updated date.

12. Contact Information

For privacy inquiries or data access requests, contact:

Uganda National Association for Computer Users (UNACU)
Email: info@unacu.org
Website: www.unacu.org
Telephone: +256 2009 59983
WhatsApp: +256 770 781108

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience.

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